We will gladly advise you personally
For more than 80 years, we advice and support in our shop in Paderborn. Since 1998 in our online shop We are happy to advise you personally on all matters relating to our products by phone (0049) 05251-22664, email: info (@), Skype or chat retailers and also provide after sales service. Also on Saturday we are open till 18:00 clock.
Whether you're trying to decide between several products or seeking suggestions on how to solve a particular problem, our staff can help you wade through conflicting advice. Our expert staff of experienced moms, aunts, grandmothers, dads and grandfathers can answer your questions honestly, from how to choose the right stroller for you to what to consider when buying a crib, car seats, toys or prams. Please feel free to send your email in German, English, Russian, Italian or French..
After Sales Service
Our high-quality strollers, prams, car seats, infant carriers, sleeping bags, changing mats, toys etc. are from leading brands such as: Alvi, Baby Jogger, Chicco, Concord, Cybex, Gesslein, Geuther, Hartan, Hevea, Kiddy, Maxi-Cosi, Mountain Buggy, Mutsy Odenwald, Peg Perego, Phil & Teds, Puky, Recaro, Sterntaler, Sigikid, Treppy, Teutonia and many more Unfortunately, it can result in defects or repairs but also for these products once. In this case please contact directly to us and not to the manufacturer. Most manufacturers do not accept any complaints from consumers. We can help you with our professional team on. Since it is often difficult to explain the required spare part or defect on the phone, we ask you to email us with pictures that explain the situation to send out best. In order to avoid unnecessarily large amounts of data, reduce the images to please .300 jpg. We will immediately send you the part you need, maybe we replace the product or send a return-label, so you can send back the defective part for repair (within the warranty period, this service is free of charge of course).
Rate our products and our shop and help other customers to find the right product.
Any questions?
Our service hotline will help you
From Monday to Friday: 10:00 - 19:00
PHONE: +49 5251 22664
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